CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
This would be five star if only dealing with the
Merrillville, IN
Great service I was in an out less than 30 minutes bought a great pick up truck
Merrillville, IN
I am from out of state and was in town on a Thursday-Friday for my Grandfathers funeral. The morning of the funeral (Friday) my car overheated. I had just had the radiator replaced at a mechanic near where I live. Discount was willing to evaluate and repair my vehicle on Saturday. They tried getting it done and even stayed late but due to multiple items needing replaced (they finished testing and ruling out more severe problems and repairing the thermostat but the fan was not able to arrive in time) it was not able to be completed that day. They were very friendly, professional, and really tried to help me especially given the hectic situation.
Merrillville, IN
We bought our truck here, great service and Dave worked with us to get us what we needed.
Merrillville, IN
