CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Gina was very helpful
Merrillville, IN
As discount auto has been working hard in their transition, they hired a dynamite secretary named Mary although I don’t believe it’s her job description to keep her customers informed she goes the extra distance and checks on vehicles so that the customers are updated as to repairs being made to their vehicles on a daily. If not throughout the day it’s like night and day discount autos prior gives good deals. I got a really good truck for a really good deal and price. Their shop was small and now it is enlarged and the repairs made mechanically to my truck so far have gone without a hitch and our professionally done
Merrillville, IN
Bill took good care of me car was ready before I got home much appreciated great service
Merrillville, IN
Fast affordable friendly service will definitely be back
Merrillville, IN
